Privacy Policy

Effective Date: 12 December 2025
Company: Hyporide
Address: Anantapur, Andhra Pradesh
Email: support@hyporide.com

This Privacy Policy explains how Hyporide (“we”, “our”, “us”) collects, uses, and protects your information when you use our mobile app and services.

By using Hyporide, you agree to the practices described in this policy.

1. Information We Collect

We collect information necessary to provide safe and efficient transportation services.

1.1 Personal Information

• Name

• Phone number

• Email address

• Profile details

• Payment information (processed securely; we do not store card data)

1.2 Ride Information

• Pickup & drop-off locations

• Trip history

• Route and GPS data

• Driver and customer communication logs

1.3 Device Information

• Mobile device details

• IP address

• App version

• Location permissions

2. How We Use Your Information

We use your information to:

• Provide and manage rides

• Match riders with drivers

• Enable navigation and accurate pickups

• Improve safety, fraud prevention, and account verification

• Offer customer support

• Process payments and invoices

• Improve app performance and features

We do not sell your personal data to any third party.

3. Sharing of Information

We may share information only with:

• Registered Hyporide drivers for fulfilling trips

• Payment processors for secure transactions

• Third-party service providers (SMS, maps, analytics)

• Law enforcement when required by law

All partners follow strict data protection rules.

4. Location Information

Hyporide requires location access for:

• Finding nearby drivers

• Accurate navigation

• Trip safety and route tracking

Your location is shared only during active trips.

5. Data Security

We protect your data using:

• Encrypted communication

• Secured servers

• Limited internal access

• Regular security checks

However, no system is 100% secure online.

6. Your Rights

You may:

• Update your personal details

• Request deletion of your account

• Access the data we store

• Opt out of promotional messages

For requests, contact support@hyporide.com.

7. Cookies & Analytics

We use cookies and analytics tools to:

• Improve app performance

• Fix technical issues

• Enhance user experience

These do not collect unnecessary personal data.

8. Children’s Privacy

Hyporide is not intended for children under 18.
We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted in the app and website with a new effective date.

10. Contact Us

For questions about privacy or data handling:

Hyporide Support
Anantapur, Andhra Pradesh
📧 support@hyporide.com